L & S Awards logo
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.
,
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

FAQ

L & S Awards FAQ

Founded in 1979 | Over 50 Years of Experience | Free Consultations

Founded in 1979

Over 50 Years of Experience

Free Consultations

This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

Hours:

This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

Learn More About L & S Awards

Have a custom engraving-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What can I get engraved at L & S Awards?

    L & S Awards can engrave almost anything! We can work on metals, wood, and even a keepsake you hold near and dear to your heart. Currently, L & S Awards doesn't have a hand engraving specialist. When you're looking for engraved mementos, awards, and trophies in Baton Rouge, LA, choose L & S Awards!

  • How long will it take for me to receive my engraved item?

    The turnaround time for each project will vary depending on the product and quantity of each order. After confirmation of the final proof, it typically takes 7-10 business days to receive your item. Whether it's personalized plaques or one-of-a-kind golf trophies in Baton Rouge, LA, we've got you covered!

  • What type of logo file do I need to use?

    Aim to provide any file type that can provide a clear, high-quality resolution image. Large, clear images are best to use whenever possible. When using a colored logo, the colors stand out most when they're vibrant and easy to distinguish. If you have any questions about how your logo will look on your product, feel free to give us a call at (225) 267-4054! When it comes to awards and trophies in Baton Rouge, LA, you can trust our team to guide you through the customization process quickly and efficiently.

  • Am I able to return my item?

    Due to each item being custom ordered, refunds are not offered at this time. Contact us at (225) 267-4054 if you have any questions regarding the process we use to create our custom plaque awards in Baton Rouge, LA.

  • Am I able to call in my order?

    L & S Awards doesn't allow customers to call in orders. Alternatively, you can email us, contact us through our website form, or stop by at our convenient location! When it comes to creating custom trophies in Baton Rouge, LA, we believe that face-to-face communication or professional email correspondence is the easiest way to ensure that you get exactly the product and design you want.

  • Can I wait for my order to be complete?

    Very few jobs can be completed within a few hours due to the customization required for each project. Proofing alone takes a lot of time for one-of-a-kind pieces. This makes ordering and waiting for a project not ideal. 


    However, in-store items can usually be personalized faster than special orders. Pick-up for projects can be arranged as needed. If you choose our shipping option, please allow 7-10 business days for an item to be shipped. For the customized trophies, plaques, and sports awards Baton Rouge, LA loves, choose L & S Awards!

  • How fast will I receive a proof email of my order?

    L & S Awards will send out an email proof of your design within 2-5 business days. If a rush order is needed, please call us at (225) 267-4054 for more details. For the quick, personalized trophies Baton Rouge, LA loves, choose L & S Awards!

  • I received my product and it was engraved incorrectly. What do I do now?

    Due to each of the orders being unique, L & S Awards will always send out a proof before the final product is completed. If you receive an order that has an error, please call the office ASAP to discuss options for a replacement if needed. Reach out to us at (225) 267-4054 for any questions you have about your custom trophies in Baton Rouge, LA.

  • Is there a minimum/maximum order required?

    Whether you're ordering one or 1,000, L & S Awards can accommodate your every need! There are no minimum or maximum requirements for orders being placed. When you choose L & S Awards, you're sure to be impressed with your custom medals, plaques, and trophies in Baton Rouge, LA. Call us today at (225) 267-4054.

  • What forms of payment do you accept?

    L & S Awards accepts Visa, Master Card, American Express, Discover, cash, and personal checks. If other payment methods are needed, please call our office at (225) 267-4054 for more information! For all of your custom awards, plaques, and trophies in Baton Rouge, LA, turn to the experts at L & S Awards.

Share by: